A few simple steps help us capture the clearest images and make your skin check as thorough, accurate, and comfortable as possible.

Key takeaways

  • Arrive with no makeup (including tinted moisturiser and tinted sunscreen).
  • Underwear is worn during 3D mapping — choose styles that show more skin, especially on the upper legs.
  • For women, we prefer bra off for the mapping photos (you can keep it on if you prefer).
  • If wearing a bra during mapping, choose one that covers as little back/shoulder skin as possible, and try to wear the same bra next time for consistency.
  • During the doctor’s examination, you’ll wear a thick cotton gown and can choose bra on/off — we can work around it.

Jump links

  • Before you arrive
  • Clothing recommendations
  • What happens on the day
  • If you need to reschedule
  • Accessibility and mobility needs
  • Questions we often get

Before you arrive

Please come with a clean face and skin

For the most accurate assessment and best-quality 3D images, please remove:

  • All makeup (including concealer, foundation, powder)
  • Any tinted products, including tinted moisturiser and tinted sunscreen
  • Fake tan (where possible, please allow it to fade/remove before your visit)
  • Nail polish (if you can remove it — it can make it harder to assess nail colour and the skin around the nails)

Why this matters: makeup and tinted products can obscure subtle colour changes and surface features that help us detect and track lesions over time.

Clothing recommendations

Underwear (mapping is done in underwear)

During the 3D mapping photos, you’ll remain in underwear.

For men (especially):

  • Prefer briefs or smaller styles
  • Try to avoid boxers because they cover more of the upper legs, reducing how much skin is captured in the images

For everyone:

  • Choose underwear that is comfortable and allows good visibility of the upper thighs.

Bras (women) — what we prefer and what’s optional

For the 3D mapping photos, we prefer the bra off because:

  • Skin cancer can occur anywhere
  • Bra straps and bands can hide parts of the back, shoulders, and upper chest

Your comfort matters: you can keep your bra on if you prefer.

If you do keep your bra on during mapping, we recommend:

  • Wearing a bra that reveals as much skin as possible, especially on the back
  • Prefer a single strap rather than multiple straps or criss-cross designs
  • Trying to remember which bra you wore, and if possible wearing the same bra for your next skin check so images match more closely over time

What happens on the day

Step 1 — 3D mapping photos

  • Photos are taken in your underwear.
  • We’ll guide you through positions so the images are consistent and high quality.

Step 2 — Your doctor appointment (40 minutes)

  • You’ll be given a thick cotton patient gown.
  • You can choose whether you feel more comfortable with your bra on or off.
  • If you keep it on, we can usually work around it (for example, asking permission to lift straps briefly to examine the skin underneath).

If you need to reschedule

You’ll receive a reminder 2 days before your appointment. Please confirm when you receive it.

If you need to reschedule, please call the clinic on 8373 4648 at least 24 hours before your appointment to avoid losing your deposit.

Accessibility and mobility needs

If you have any mobility issues, pain, or difficulty standing/turning for photos, please call ahead so we can make your visit as smooth as possible.

FAQ

“Do I have to remove my bra?”

No. We prefer bra off for the mapping photos, but you can keep it on if you’d like.

“Why does underwear style matter?”

Because the mapping images capture what’s visible. Smaller styles (like briefs) help us photograph more skin on the upper legs and hips.

“What if I forget and arrive with makeup on?”

We have gentle cleansing wipes to help you on the day. If possible, arrive ready — or bring what you need to remove makeup (in a private room where the mapping occurs) before your appointment.

“What if I don’t want to remove my makeup at all?”

It is completely your choice to keep makeup on and not remove it. Just understand this means we cannot examine the area that you have makeup on and therefore cannot detect skin cancers in those areas.

Book

Book a comprehensive skin check in Diamond Creek (automed DC skin check booking)